Webmaster Level: All

Redirects are often used by webmasters to help forward visitors from one page to another. They are a normal part of how the web operates, and are very valuable when well used. However, some redirects are designed to manipulate or deceive search engines or to display different content to human users than to search engines. Our quality guidelines strictly forbid these kinds of redirects.

For example, desktop users might receive a normal page, while hackers might redirect all mobile users to a completely different spam domain. To help webmasters better recognize problematic redirects, we have updated our quality guidelines for sneaky redirects with examples that illustrate redirect-related violations.

We have also updated the hacked content guidelines to include redirects on compromised websites. If you believe your site has been compromised, follow these instructions to identify the issues on your site and fix them.

As with any violation of our quality guidelines, we may take manual action, including removal from our index, in order to maintain the quality of the search results. If you have any questions about our guidelines, feel free to ask in our Webmaster Help Forum.


Posted by Aaseesh Marina, Search Quality Team

Webmaster Level: All

We’ve recently launched our global Google Webmasters Google+ page. Have you checked it out yet? Our page covers a plethora of topics:

• Official news and announcements like when our blog launched en français
• Tips such as how to handle 404s correctly
• Q&A office hours with our team
• Exclusive behind the scenes including planking puns and adventures with Googlebot

Follow us at google.com/+GoogleWebmasters and let us know in the comments what else you’d like to see on our page! If you speak Italian, Japanese, Russian or Spanish, be sure to also join one of our webmaster communities to stay up-to-date on language and region-specific news.

Posted by Mary Chen and Andrey Lipattsev, Webmaster Outreach Team

Webmaster level: All

Every day, searchers use Google to find information about businesses. Common queries include finding the phone number for customer service, the location of a business, and opening hours.

This information is typically found in a business's location page or a "contact us" section of a company's website. When Google correctly identifies these pages and is able to extract the relevant information from them, it is more likely to surface that information to searchers looking for the business.

Today we would like to share our recommendations for helping Google identify and surface this information.

Corporate phone numbers

National phone numbers for many companies are displayed prominently in Google Search results. For example, a searcher looking for Nest Labs' customer service number will see:

Today, we are launching support for schema.org markup to help you specify your preferred phone numbers using structured data markup embedded on your website. Four types of phone numbers are currently supported:

• Customer service
• Technical support
• Billing support
• Bill payment

For each phone number, you can also indicate if it is toll-free, suitable for the hearing-impaired, and whether the number is global or serves specific countries. Learn how to specify your national customer service numbers.

Recommendations for local business sites

Many people also turn to Google to find and discover local businesses, and the best information is often on a website's contact us or branch locator page. These location pages typically include the address of the business, the phone number, opening hours, and other information.

Today we're also introducing recommendations about the best way to build these location pages to make them easily accessible and understandable to Googlebot, and more importantly, Google's users. Our recommendations cover both crawling, indexing and visual layout suggestions, as well as new structured data markup guidelines to help Google index pages more accurately.

In addition to building great location pages, businesses are encouraged to continue using Places for Business, which is a fast and easy way to update your information across Google's service such as Google Maps, the Knowledge Graph and AdWords campaigns.

This blog post is only a brief summary of our recommendations for building location pages or branch locators. Please read the guidelines and, as always, please ask on our Webmaster Help forums if you have more questions.

Posted by Justin Boyan, Product Manager, Jonathan Sidi, Product Manager, Pierre Far, Webmaster Trends Analyst

Webmaster Level: Advanced

In October, we announced guidelines for App Indexing for deep linking directly from Google Search results to your Android app. Thanks to all of you that have expressed interest. We’ve just enabled 20+ additional applications that users will soon see app deep links for in Search Results, and starting today we’re making app deep links to English content available globally.

We’re continuing to onboard more publishers in all languages. If you haven’t added deep link support to your Android app or specified these links on your website or in your Sitemaps, please do so and then notify us by filling out this form.

Here are some best practices to consider when adding deep links to your sitemap or website:

• App deep links should only be included for canonical web URLs.
• Remember to specify an app deep link for your homepage.
• Not all website URLs in a Sitemap need to have a corresponding app deep link. Do not include app deep links that aren't supported by your app.
• If you are a news site and use News Sitemaps, be sure to include your deep link annotations in the News Sitemaps, as well as your general Sitemaps.
• Don't provide annotations for deep links that execute native ARM code. This enables app indexing to work for all platforms

When Google indexes content from your app, your app will need to make HTTP requests that it usually makes under normal operation. These requests will appear to your servers as originating from Googlebot. Therefore, your server's robots.txt file must be configured properly to allow these requests.

Finally, please make sure the back button behavior of your app leads directly back to the search results page.

For more details on implementation, visit our updated developer guidelines. And, as always, you can ask questions on the mobile section of our webmaster forum.

Posted by Michael Xu, Software Engineer