R W
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Very good & useful app ! I especially like the VPN service included all together. I'm just a little disappointed to hear today that the vpn is going to be discontinued due to a lack of use. I think the reason for the lack of use is the lack of prompts for using it during setup. The other reason is the button to activate it, is hidden from the quick panel until you find it & drag and drop it in position.
741 people found this review helpful
bruce somers
I was using the Google One VPN for a brief time,it seems it was repeatedly crashing my T-MOBILE wi-fi router,I was having to do a factory reset everyday. Thankfully the router was still under warranty,so T-Mobile replaced it free. Stopped using the VPN,and the problem never recurred again. That's unfortunate,all my financial and banking info is exclusively on my phone,and I'd like to have an extra layer of security of a VPN,but I don't trust the Google One VPN to do it again.
40 people found this review helpful
Jessica Cerise
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I got the subscription for the VPN and it doesn't work. I've tried to use it on my Pixel and Chromebook and once the VPN is on, no internet access. I did my own troubleshooting; turned my device on and off again; uninstalled the app and reinstalled it; messed around with the settings, etc. It doesn't matter if I'm at home, work, or the go, it doesn't work. I finally chatted with customer service. What a waste of my time!! If you need the storage, sure sign up. But be warned, the VPN is a joke.
1,069 people found this review helpful
Hi, Jessica. Thanks for sharing your feedback with us! The product team is constantly working to improve Users experience across all devices, so we'll be sure to pass this along for you.