GNotes - Note, Notepad & Memo

This app developers just keeps getting worse and worse, I've had it for a couple years, I had it when it was free, and was very upset when they took away simple functionality unless it was paid for. I understand they need to get paid, so I don't mind paying, but there was no option for ads or pay for it. They basically just took away functionality without warning to everyone that already was using the app. It was also a pretty expensive premium payment in my opinion. $10 a year for notes.. Its not like notes take up much space on a server. Anyway I kept the app because I didn't find anything else I liked and bit the bullet and have paid ever sense. Now fast forward to now and my auto payment for premium renewed through google play, but it didn't sync with my app. So even though I paid for this whole year, I still have the non paid version of the app. I tried contacting google for a refund and they can't give it because it is a third party payment system. I also tried contacting gnotes support themselves twice over email. Once on May 23rd and again on May 29th. Its now June 11th and I haven't heard anything back. I reported them to Google play and flagged them!

I have been paying $9.99 per year for 4 years to get automatic sync, but I somehow lost my most important note (my list of diabetic blood sugar readings for 4 years). The auto sync was not happening, so I have no way to recover it. I tried a manual sync, but it said I can only sync once a day. I uninstalled Gnotes to see if reinstalling it might fix it, and it emailed me saying that uninstalling it would not stop the subscription charges.

Exceptional app, well worth the subscription. Unfortunately, with my subscription getting automatically renewed 3 weeks ago, gnotes stopped synchronizing and started suggesting I upgrade to pro. To make matters worse, I haven't heard a peep from the developers since contacting them by email weeks ago. This is unacceptable, and paying double for a subscription with the chance that it might still not work is not the solution.