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Google Interactive Media Ads SDK Technical Forum
This is the technical discussion forum for the Google IMA SDK. It provides:
SDK announcements and updates
Technical SDK support across HTML5, Android, iOS, tvOS, and Roku.
A place to report SDK feature requests or bugs / crashes
Be sure to check out our
developer documentation
for more information.
IMPORTANT: Official posts/replies from the IMA SDK Technical Support Team come from
imasdk@forumsupport.google
.
Before you Post
To get your questions answered as quickly as possible, please answer the following in your initial post:
Which SDK are you using (Android, iOS, HTML5, Flash)?
What ad tag are you using in your request?
Are you able to reproduce this issue using your ad tag in the sample app (
Android
,
iOS
) or the Video Suite Inspector (
HTML5
)?
If not, please provide an app or website with which we can reproduce this issue.
What steps must we take to reproduce your issue?
If you're not comfortable sharing some of this info on the forum, make a note of it in your post and we can contact you directly.
Out of Scope Topics
For Ad Manager video ad serving questions, talk to your account manager or see the
Ad Manager product support options
.
Thanks for reading, and happy posting!
Mark all as read
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YOUNG CHA
, …
Joao Victor Girard De Sena Nunes
14
4:22 PM
IMA SDK 3.32.0 for Android and taskAffinity
My team is still experiencing this issue on 3.33.0. Does the new release 3.34.0 fixes it? Em sexta-
unread,
IMA SDK 3.32.0 for Android and taskAffinity
My team is still experiencing this issue on 3.33.0. Does the new release 3.34.0 fixes it? Em sexta-
4:22 PM
Pratik Kale
,
IMA SDK
7
Jun 14
IMA SDK Info Tag icon default behaviour for android
Hey Pratik, If device does not support browser then it must go to fallback image. Kindly share your
unread,
IMA SDK Info Tag icon default behaviour for android
Hey Pratik, If device does not support browser then it must go to fallback image. Kindly share your
Jun 14
waiwah wong
,
IMA SDK
10
Jun 14
[Skippable Ads] Uncaught (in promise)
Hi WaiWah, Team is working on this issue. Once it fix i'll inform you. Thanks This message is in
unread,
[Skippable Ads] Uncaught (in promise)
Hi WaiWah, Team is working on this issue. Once it fix i'll inform you. Thanks This message is in
Jun 14
Bret McGowen
, …
IMA SDK
468
Jun 14
Release notes for the IMA HTML5 SDK
2024-06-13 - 3.646.1 Service Release. No new features. This message is in relation to case "ref:
unread,locked,
Release notes for the IMA HTML5 SDK
2024-06-13 - 3.646.1 Service Release. No new features. This message is in relation to case "ref:
Jun 14
Bret McGowen
, …
Jackson Sui (IMA SDK Team)
61
Jun 13
Release notes for the IMA Android SDK
2024-06-13 - 3.34.0 Adds getVideoStitcherSessionOptions() and setVideoStitcherSessionOptions() to
unread,locked,
Release notes for the IMA Android SDK
2024-06-13 - 3.34.0 Adds getVideoStitcherSessionOptions() and setVideoStitcherSessionOptions() to
Jun 13
Shubham Gupta
,
IMA SDK
2
Jun 13
SDK-owned ad playback
Hey Shubham, Thanks for contacting IMA SDK support team. The SDK you are using was deprecated on
unread,
SDK-owned ad playback
Hey Shubham, Thanks for contacting IMA SDK support team. The SDK you are using was deprecated on
Jun 13
Shubham Gupta
,
IMA SDK
2
Jun 13
URL to Get started is broken in the documenation
Hey Shubham, Thanks for contacting IMA SDK Support Team. It looks like wrong link is attached with
unread,
URL to Get started is broken in the documenation
Hey Shubham, Thanks for contacting IMA SDK Support Team. It looks like wrong link is attached with
Jun 13
Yevhen Huzyk
, …
IMA SDK
14
Jun 12
[Android] IMA SDK is causing the whole app to crash if a WebView render process crashes
Hi, Thank you for getting back to us. Your concern is currently under investigation and we have no
unread,
[Android] IMA SDK is causing the whole app to crash if a WebView render process crashes
Hi, Thank you for getting back to us. Your concern is currently under investigation and we have no
Jun 12
Kerstin Götze
, …
IMA SDK
12
Jun 11
IMA SDK keeps sending request in the background
Hi, Would you be able to provide me with a sample project that can be used to replicate the issue? If
unread,
IMA SDK keeps sending request in the background
Hi, Would you be able to provide me with a sample project that can be used to replicate the issue? If
Jun 11
Ceyhun Özgöç
,
IMA SDK
14
Jun 11
[IMA SDK for Android] Some ads in VMAPs are skipped/not loaded
Hello Ceyhun, Thanks for clarifying the testing conditions. I think I was able to reproduce the
unread,
[IMA SDK for Android] Some ads in VMAPs are skipped/not loaded
Hello Ceyhun, Thanks for clarifying the testing conditions. I think I was able to reproduce the
Jun 11
Dmytro Pokoptsev
,
IMA SDK
5
Jun 10
Delay in Event Reporting When iOS App Moves to Background During Ad Playback
Hi, Thank you for providing the steps to reproduce and bringing this issue to our attention. Yes, the
unread,
Delay in Event Reporting When iOS App Moves to Background During Ad Playback
Hi, Thank you for providing the steps to reproduce and bringing this issue to our attention. Yes, the
Jun 10
Łukasz Kowalewski
,
IMA SDK
3
Jun 10
Postroll stop working | HTML5
Hey ŁK, Thanks for sharing screenshots. Could you share your sample application with us in below link
unread,
Postroll stop working | HTML5
Hey ŁK, Thanks for sharing screenshots. Could you share your sample application with us in below link
Jun 10
Rajkumar gupta (Raj)
,
IMA SDK
7
Jun 10
Content resumes before ads completion on Android
Hello Raj, I do not have any updates at this time. I originally shared this with the the ExoPlayer
unread,
Content resumes before ads completion on Android
Hello Raj, I do not have any updates at this time. I originally shared this with the the ExoPlayer
Jun 10
pineapplevine1
, …
IMA SDK
4
Jun 7
Display of total number of mid-roll ads, including bumper ads, changes during ad playback
Hi, I am checking current issue status with the teams, I will come back to you shortly, Meanwhile,
unread,
Display of total number of mid-roll ads, including bumper ads, changes during ad playback
Hi, I am checking current issue status with the teams, I will come back to you shortly, Meanwhile,
Jun 7
Harisha
,
IMA SDK
3
Jun 6
PAL SDK HTML5 NonceRequest
Hi, OmidVersion method is deprecated. Instead set omidPartnerName, omidPartnerVersion, and
unread,
PAL SDK HTML5 NonceRequest
Hi, OmidVersion method is deprecated. Instead set omidPartnerName, omidPartnerVersion, and
Jun 6
Filip Plavac
, …
IMA SDK
7
Jun 6
IMA SDK unable to play ads on LG smart TV
Hi Filip, Unfortunately, this one looks like prestoPlay is enforcing an extra limitation on the IMA
unread,
IMA SDK unable to play ads on LG smart TV
Hi Filip, Unfortunately, this one looks like prestoPlay is enforcing an extra limitation on the IMA
Jun 6
Zak MC
,
IMA SDK
2
Jun 5
Ads serving to LG CTV causing blank screen
Hi, Thank you for contacting IMA SDK support team. We've already raised this as an issue, i will
unread,
Ads serving to LG CTV causing blank screen
Hi, Thank you for contacting IMA SDK support team. We've already raised this as an issue, i will
Jun 5
K. Espiritu
, …
Kelvin Gemar Espiritu
5
Jun 5
[YouTube IMA] iframe html sandbox attributes
Copy on this, Thank You! On Tue, Jun 4, 2024 at 9:31 PM IMA SDK <ima...@forumsupport.google>
unread,
[YouTube IMA] iframe html sandbox attributes
Copy on this, Thank You! On Tue, Jun 4, 2024 at 9:31 PM IMA SDK <ima...@forumsupport.google>
Jun 5
Anas Mirza
,
IMA SDK
2
Jun 4
Query About Native Companion Ads with Prerolls
Hi, Thank you for contacting the IMA SDK support team. Please refer to this Companion ads for video
unread,
Query About Native Companion Ads with Prerolls
Hi, Thank you for contacting the IMA SDK support team. Please refer to this Companion ads for video
Jun 4
Lukas Knoch-Girstmair
,
IMA SDK
2
Jun 4
Determine Android IMA SDK version at runtime
Hi Lukas, Thank you for contacting the IMA SDK support team. There is no way to determine the
unread,
Determine Android IMA SDK version at runtime
Hi Lukas, Thank you for contacting the IMA SDK support team. There is no way to determine the
Jun 4
Anas Mirza
,
IMA SDK
2
Jun 4
Seeking Best Practices for Bufferless Preroll Ads
Hi Anas, Thank you for contacting the IMA SDK support team. The XML file you have provided contains
unread,
Seeking Best Practices for Bufferless Preroll Ads
Hi Anas, Thank you for contacting the IMA SDK support team. The XML file you have provided contains
Jun 4
Haruhiko Nishi
,
IMA SDK
6
Jun 4
SIMID:Creative:requestResize Not working as Expected
Hi, Thank you for the detailed information. I actually have thoroughly reviewed the SIMID
unread,
SIMID:Creative:requestResize Not working as Expected
Hi, Thank you for the detailed information. I actually have thoroughly reviewed the SIMID
Jun 4
Jesus Martinez Herrero
,
IMA SDK
2
Jun 3
[TIZEN] [WEBOS] Unestable behaviour on Smart TV devices
Hi Jesus, Thank you for contacting the IMA SDK support team. This could be due to invalid VMAP
unread,
[TIZEN] [WEBOS] Unestable behaviour on Smart TV devices
Hi Jesus, Thank you for contacting the IMA SDK support team. This could be due to invalid VMAP
Jun 3
(詩華)RD_Ken.Sun
, …
Fernando Pitters
7
Jun 3
[Android IMA SDK - v3.31.0] atv_ads_framework crash
Thank you for the detailed answer, updating to 3.33.0 On Thursday, May 30, 2024 at 5:38:47 PM UTC+2
unread,
[Android IMA SDK - v3.31.0] atv_ads_framework crash
Thank you for the detailed answer, updating to 3.33.0 On Thursday, May 30, 2024 at 5:38:47 PM UTC+2
Jun 3
Rajkumar gupta (Raj)
,
IMA SDK
3
May 31
Play Pause Functionality issue | Android
Hello Raj, This is Jackson from the IMA SDK team to help with your issue. This is a know issue with
unread,
Play Pause Functionality issue | Android
Hello Raj, This is Jackson from the IMA SDK team to help with your issue. This is a know issue with
May 31
Joe Milham
,
IMA SDK
4
May 30
[Android] Ad with relative clickthrough URL throws fatal error
Hi Joe, As i said in previous thread that I have elevated this to a formal issue for implementation,
unread,
[Android] Ad with relative clickthrough URL throws fatal error
Hi Joe, As i said in previous thread that I have elevated this to a formal issue for implementation,
May 30
Shankar Kumar
, …
IMA SDK
9
May 29
Reduce Size of Question Mark icon
Hi Alberto, I can't offer definitive answers about AdManager's rules and policies,
unread,
Reduce Size of Question Mark icon
Hi Alberto, I can't offer definitive answers about AdManager's rules and policies,
May 29
Hongfei Huang
,
IMA SDK
4
May 28
[iOS] IMA SDK CSAI pause event fired after ad skipped
Hi, Thank you for providing detail of this issue. I can replicate this issue with Google Sample
unread,
[iOS] IMA SDK CSAI pause event fired after ad skipped
Hi, Thank you for providing detail of this issue. I can replicate this issue with Google Sample
May 28
Filip Plavac
,
IMA SDK
3
May 27
Can't play ads on LG smart TV
Thank you, I will. Filip Dana ponedjeljak, 27. svibnja 2024. u 14:11:28 UTC+2 korisnik IMA SDK
unread,
Can't play ads on LG smart TV
Thank you, I will. Filip Dana ponedjeljak, 27. svibnja 2024. u 14:11:28 UTC+2 korisnik IMA SDK
May 27
Jack Wellborn
,
IMA SDK
3
May 24
IMA SDK HTML5 CompanionClickTracking not firing
Hi, Thank you for contacting the IMA SDK support team. I see that you have already raised this
unread,
IMA SDK HTML5 CompanionClickTracking not firing
Hi, Thank you for contacting the IMA SDK support team. I see that you have already raised this
May 24