Ad Inspector Black Screen Issue

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Fatma

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Apr 12, 2024, 5:45:17 AMApr 12
to Google Mobile Ads SDK Developers
Hello,

Ad Inspector, opened by code or gesture, opens as a black screen with only a close button on Android.

Admob Official Unity Plugin version 9.0
Unity version: 2020.3.48f1
Mediation adapters: Meta, AppLovin
Platform: Android




ad-inspector.jpg

Mobile Ads SDK Forum Advisor

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Apr 12, 2024, 10:54:51 PMApr 12
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Hi,

I've checked google sample project and can not replicate this issue. 
Could you share your Sample Project with us replicating issue for further investigation ?
 

If the file(s) you are looking to share are less than 25mb in total you can attach them to this case on your next reply. If you are having trouble attaching your file to this case or if your file(s) are larger than 25mb, you can share your files with me by performing the following steps:1. Navigate to

https://docs.google.com/forms/d/e/1FAIpQLSfkAiXMeYP-fw1W3Z-tT9uwmATEKO5X6S-th0gR2ezdKaaqfg/viewform?usp=pp_url&entry.400550049=Mobile+Ads+SDK&entry.460850823=5004Q00002tP3UHQA0&entry.80707362=00230891

2. Fill out all fields, and attach your file(s).

3. Please reply back on this thread when you have uploaded your file(s). Please do not share this link.



ref:!00D1U01174p.!5004Q02tP3UH:ref

Ramtin

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May 16, 2024, 7:19:15 AMMay 16
to Google Mobile Ads SDK Developers
I'm experiencing the same issue where I'm seeing a black screen instead of the Ad Inspector page. I've followed the integration guide for Pangle SDK (https://developers.google.com/admob/android/mediation/pangle) but unfortunately, none of my ad requests are being sent to Pangle. If only I could use Ad Inspector before shipping the new update of my app, I would have caught this issue earlier and avoided this problem.

Mobile Ads SDK Forum Advisor

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May 16, 2024, 1:49:24 PMMay 16
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Hi,

We recommend initializing the Google Mobile Ads SDK before using ad inspector. Kindly share the following information via "reply to author" option for further investigation:

  • app ID .
  • ad unit ID.
  • SDK version being used.
  • whether integrated Pangle ads through waterfall mediation or bidding?
This message is in relation to case "ref:!00D1U01174p.!5004Q02tP3UH:ref" (ADR-00230891)

Thanks,
 
Google Logo Mobile Ads SDK Team


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